Privacy Policy
Copertura Mobile Solutions S.r.l. ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our online platform and related services in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data We Collect
We collect personal data that you voluntarily provide to us when using our site or services. This may include your name, contact information, company details, and any other information you submit through forms, inquiries, or communications. Additionally, we may collect technical data such as IP addresses, browser type, access times, and pages visited to enhance your experience and optimize our service delivery.
2. Purpose of Data Processing
We use personal data for the following purposes:
- To provide, maintain, and improve our services including mobile internet coverage optimization, network infrastructure consulting, wireless signal testing, 4G/5G network deployment, and customer network performance analysis;
- To communicate with you regarding your inquiries, service requests, and support;
- To manage our relationship with you and comply with contractual and legal obligations;
- To send you updates, newsletters, or marketing communications where you have given consent;
- To ensure the security of our online platform and detect or prevent fraud and abuse.
3. Legal Basis for Processing
Our legal bases for processing your personal data include:
- Your consent, where applicable;
- The necessity to perform a contract to which you are party;
- Compliance with our legal obligations;
- Our legitimate interests, provided they do not override your fundamental rights and freedoms.
4. Data Sharing and Disclosure
We may share your personal data with trusted third-party service providers who assist us in operating our business and providing services, such as IT support, customer service, and marketing. These providers are contractually obliged to keep your information confidential and comply with data protection requirements. We do not sell, trade, or rent your personal data to third parties for marketing purposes.
We may disclose personal data if required by law, regulation, legal process, or governmental request.
5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Under GDPR and applicable laws, you have certain rights regarding your personal data, including the right to:
- Access your data and receive a copy;
- Correct any inaccuracies;
- Request deletion of your data where processing is no longer necessary;
- Object to or restrict processing;
- Data portability;
- Withdraw consent at any time where consent is the basis of processing;
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us at our registered address:
Copertura Mobile Solutions S.r.l.
48 Via del Porto, Suite 5B
Milan, Lombardy 20124
Italy
7. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or destruction. Our security practices are regularly reviewed and updated to ensure the ongoing confidentiality and integrity of your data.
8. International Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your rights, including the use of standard contractual clauses or other lawful transfer mechanisms.
9. Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver personalized content. Information collected through these technologies is processed in accordance with applicable privacy laws. You have the option to manage cookie preferences through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our operational practices. We recommend reviewing this policy periodically. Continued use of our site or services after any changes constitutes your acceptance of the updated policy.
Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or our data practices, please write to us at:
Copertura Mobile Solutions S.r.l.
48 Via del Porto, Suite 5B
Milan, Lombardy 20124
Italy
Thank you for trusting Copertura Mobile Solutions S.r.l. with your information. We are dedicated to safeguarding your privacy and ensuring compliance with all applicable data protection regulations.